Information Processes and Technology

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Introduction

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The Information Processes

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Decision Support Systems

When the task that end user(s) need to perform involves decision-making, the information system required is a decision support system. They can be used in situations that are unstructured, where there is no clear-cut path to the decision, or semistructured, where there is some indication of the path to take. Decision support systems use combinations of models, analytical tools, databases and automated processes to assist decision-making.
Automated processing is achieved via intelligent systems that either focus on rules, such as expert systems, or pattern detection in data, such as neural networks. The interactive nature of decision support systems requires that user(s) have an understanding of analytical tasks. Decision support and intelligent systems make use of all information processes. This topic focuses on organising, analysing and processing.

Automated Manufacturing Systems

Manufacturing is the process of producing a product that meets a specific purpose. Manufacturing information systems support the production process in a number of ways, including the tracking of inventory, record keeping, the scheduling of production and carrying out production. Automated manufacturing systems have computerised controls built into the manufacturing equipment. Data is gathered through sensors and following some processing, a signal is sent to an actuator, a device that performs some mechanical action. While such information systems carry out all of the information processes, the information process focused on in this topic is collecting.